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Capital City Collision Shop is the preferred body shop and collision repair center for:  Leith Maserati, Leith Euro, Chris Leith Chevrolet, Leith Mitsubishi, KIA and Dodge.  From Fords to Ferraris, we are the wise choice for Raleigh's Exotics and the all important Grocery getters.

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7233 Becky Circle
Raleigh, NC. 27615

Office:  919.876.6908
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A Body Shop Supplement is a term use by the Insurance Company when damaged items are found behind other parts, also known as “hidden damage” and the Collision shop repairing the vehicle turns in additional charges “dollars added for additional work /procedures required to repair”.

How often does this happen?

Well lets think a little, an estimate is basically an educated guess, a guess based on items we can see, but what about the items we cant see?  They are added to the repair as “Supplemental Charges”.  The insurance company has these additional charges built into the collision claims process and always pays the additional charges when the work is needed and valid.

An estimate is the beginning of the process, a supplement is generated during the process, final bill at the completion.

We have heard stories about some Body Shops in Raleigh, charging inflated amounts after the work has begun.  There is a term called “Low Ball”, it’s when a shop quotes low, gets your car in the shop and then inflates the cost to repair, it’s for this reason Insurance adjusters like to put eyes on the hidden damaged items and we focus on estimate accuracy.

Understanding this supplemental process will help you understand why repair costs seem to get larger when collision repair claims are processed.

We hope this helps shed light on the “Supplement” question and you know have a better understanding about the entire repair process.

As we add post’s to our website, we will explained on the estimating process and even talk about the terminology and abbreviations found while you look over your estimate.  The process can be confusing, we’re here to help.

What is a “Supplement”?